AI Agents & Intelligent Workflows

Connect AI to your business. Turn intelligence into action.

AI is moving beyond answering questions. The next generation of AI agents understands business context, accesses information across your systems, and takes action on your behalf. At Tsquare, we design and implement these agents, connected to the systems you already use.

From AI that talks to AI that works

A chatbot can answer a question. An AI agent can complete the task.

A customer asks about an outstanding invoice. The agent identifies the customer, retrieves the invoice from your ERP, checks its status, updates the CRM record, and responds, automatically, securely, and according to your business rules.

That is the shift from AI that talks to AI that works.

What we do

AI & Agent Readiness Assessment. We analyse your processes, applications, APIs, data sources, and security requirements to identify where AI agents create measurable value and deliver a practical implementation roadmap.
AI Agent Integration. We connect agents to the systems they need: CRM and ERP, finance and invoicing, reservation platforms, custom applications, knowledge repositories, and third-party APIs, using modern integration technologies including the Model Context Protocol (MCP).
Intelligent Workflow Design. We don't just connect systems; we design the business process around the agent, what it should Understand → Retrieve → Decide → Execute → Escalate. Typical workflows: lead qualification, customer service and case resolution, order and quotation management, invoice workflows, customer onboarding, and cross-system reporting.

Built on Claude. Proven in production.

We don't recommend AI we haven't run ourselves.

Foné, our AI receptionist, runs on Anthropic's Claude, answering restaurant phones 24/7 in six languages and booking real reservations for real customers.
Finora, our business-intelligence product on official Greek company registry data, also runs on Claude in production.

That experience, deploying Claude with real users, real data, and real business rules, is what we bring to your implementation: Claude-powered agents, custom MCP servers that expose your business capabilities to AI safely, and governance over what agents can see and do.

Salesforce, Agentforce & Salesforce in Claude

As an Official Salesforce Partner, we extend Agentforce with the information and capabilities that live outside Salesforce, so your agents work across your whole business, not inside a single application.

With Salesforce in Claude (the Claudeforce partnership between Salesforce and Anthropic) entering open beta, we help organisations get ready: clean, connected data; custom MCP integrations to your ERP and external systems; and the skills and governance that turn a powerful plugin into a working business process.

And because our approach is integration-led, the same principles apply outside the Salesforce ecosystem.

MCP: the AI integration layer

Modern AI agents need more than access to documents, they need controlled access to business capabilities. MCP provides a standardised way for agents to interact with your tools, systems, and data. We assess where MCP adds value, design and build the integrations, implement authentication and authorisation, and govern what agents can see and do.

The direction of the industry is clear: Anthropic is already extending the same idea to physical equipment with its Model Hardware Standard, now in research preview. Standardised, governed AI access to every system a business runs on is where this is going, and your existing systems can be ready for it.

Forward Deployed Engineers
Some problems don't fit a project. For those, we embed our engineers in your organization, working alongside your team, inside your systems, until the outcome is delivered. Our people, your problem, no distance.

Why Tsquare

Business process understanding. We start with the business problem, not the technology.
Enterprise integration. We know how CRM, ERP, and business systems need to work together.
AI in production. We apply Claude, Agentforce, MCP, and modern AI architectures, the same stack running our own products every day.
You don't need to replace your CRM or ERP to take advantage of AI. Existing Systems → Integration Layer → AI Agents → Intelligent Workflow

The result is practical AI that doesn't sit alongside your business. It works inside it. The AI we recommend is the AI we run.

Ready to identify your first AI workflow?

Talk to Tsquare about an "AI Agent & Intelligent Workflow Assessment" and discover where AI can create measurable value across your existing systems.

Talk to us